Every insurance plan is different, so it’s important to get information from your carrier to find out if the equipment you're needing will be covered. We are an out of network provider with insurance carriers and WE DO NOT FILE CLAIMS WITH INSURANCE COMPANIES. If your insurance carrier provides out of network benefits you [...]
Yes! Extending your rental is seamless. You can either call us to extend your rental or just keep it and we will bill you for the next period. If the item is not returned, we bill you based on previous rental. To get the best pricing, you need to call us before your rental period [...]
You will find the lender's customer service phone number on the monthly statement provided to you by the lender. Alternatively you can call GetFinancing's Customer Service at 1-866-298-3757 and we will provide with that information.
If your financing was approved by one of our participating lenders (except for our peer to peer lenders), the lender will settle directly with the merchant and you will receive the item(s) you purchased according to the shipping arrangements you selected with the merchant. If you were approved by one of our peer to peer [...]
I made a purchase and used the credit/loan from one of GetFinancing’s participating lenders. Now I want to cancel/return item. What should I do?
GetFinancing’s return/dispute policy is either 30 days from the day of purchase or based on the merchant’s return policy whichever comes first. To check the merchant’s return policy, kindly check the merchant’s web site or contact the merchant directly for assistance. In the event that you are not able to arrive to a resolution with [...]