Every insurance plan is different, so it’s important to get information from your carrier to find out if the equipment you’re needing will be covered.  We are an out of network provider with insurance carriers and WE DO NOT FILE CLAIMS WITH INSURANCE COMPANIES.

If your insurance carrier provides out of network benefits you can request reimbursement by submitting the following 3 documents…

  1. A final statement complete with billing codes – we provide this at your rental end, or on the date of your purchase.
  2. Letter of medical necessity, signed by your doctor – we email and send you a blank letter. You should have someone at your doctor’s office sign this for you.
  3. Prescription for your equipment – Your doctor can provide this for you.

For more information please see our article on insurance reimbursement, or give us a call at 214-227-2222.