Specifications
Model Number	RTL10266
Weight Capacity	300 lbs.
Product Weight	17.5 lbs.
Frame Material	Lightweight Aluminum
Handle Height Range	28.5″ – 33″
Seat Dimensions	18″ W x 8.5″ D
Seat Height	18″
Overall Width	23″
Overall Length	27.75″
Front Wheel Size	10″
Rear Wheel Size	8″
Foldable	Yes, with one-hand folding mechanism
Internal Brake Cables	Yes, protected to reduce external interference
Storage Bag	Removable, zippered bag included
Backrest	Adjustable, tool-free adjustment
Suspension System	Integrated for smoother rides
Color Options	Black, Red
Folded Dimensions	32.2″ H x 9.75″ W x 28.3″ D

Shipping Information

Warranty Information

Drive Medical rollators come with a comprehensive warranty designed to ensure long-term reliability and support:

Frame
Covered by a Limited Lifetime Warranty, which protects against defects in materials and workmanship for the lifetime of the original owner.

Brakes (Handle & Housing)
Covered for 5 years under a limited warranty, offering protection from any defects or malfunctions.

Non-Metal Parts
Covered by a 1-year limited warranty, which includes parts like casters, grips, and rubber accessories that are subject to wear and tear.

This warranty ensures peace of mind, protecting your investment. However, please note that it does not cover normal wear and tear or damage caused by misuse, negligence, or improper maintenance.

Hieline Mobility Return Policy

At Hieline Mobility, we are committed to ensuring you are happy with your purchase. Should you need to make a return, please review the following guidelines to ensure a smooth process:

• A 20% restocking fee applies to all returns.
• Return shipping costs are your responsibility, and the product must be in brand-new, unused condition and returned in its original packaging.
• All included accessories and components must be returned as well.
• Orders that are canceled after shipment will be processed as returns.
• Delivery and service fees are non-refundable.
• Mattresses, as well as custom-made items tailored to your specifications, are non-returnable.
• You must request a Return Authorization (RA) from Hieline Mobility within 30 days of receiving your item.
• Once your RA is issued, the item must be returned to the specified address within 15 days.
• Upon approval, refunds will be processed to your original payment method, less any restocking or shipping fees.
• Items delivered and assembled by a technician that have been accepted with a signed delivery slip are ineligible for return.

For questions or further assistance with returns, please contact a Hieline Mobility expert at 1-855-HIELINE. We’re here to help!