Rent

1- Over the Phone

You can place your order over the phone by calling:

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Pay for the equipment of your choice with a credit card.

2- In-Person

You can always visit our store and rent equipment in person but some items such as hospital beds and lift chairs require set up and cannot be picked up.

Receive the Equipment

If your order is over $100, one way delivery within 20 miles is included with you order. For all others, you must pick up from our store in Plano with an appointment or request delivery services for an additional fee.

Use

Use the equipment as long as you need it. We will charge your account for the equipment until it is returned to our store in Plano, Texas.

Return

If you picked up the equipment from our store or it was delivered to you by our personnel:

1- Please return it back to our store in Plano:

HIELINE MOBILITY
600 N. CENTRAL EXPRESSWAY
SUITE 600
PLANO, TEXAS 75074

Request Pickup

If pick up services was included in your rental, you must call us 72 hours before due date to arrange for pick up otherwise your rental will be extended and you account will be charged for the new rental period.

If pick up services was not included in your rental but want us to pick up the equipment, you can request a pick up for an additional fee. The fee varies depending on your location and distance from our store. Please call us at 214-227-2222 for exact pricing.

Your rental period stops when the equipment is returned to our store or picked up by our personnel.