RENTAL TERMS AND CONDITIONS
I. Rental Agreement
By entering into this Rental Agreement, you acknowledge and agree to the following terms and conditions:
Rental Charges
You are responsible for paying all rental charges from the time your receive the equipment until the equipment is returned to Hieline. The rental period terminates upon the return of the equipment.
Liability
You agree that Hieline is not liable for any losses, costs, or liabilities arising from or related to the use of the rented equipment. The responsibility for any damages or issues rests solely with the renter.
Repairs
No repairs should be performed on the rented equipment without the express written consent of Hieline.
Usage Restrictions
The rented equipment should not be used in any abnormal or hazardous situations, nor should it be taken outside the continental United States. Any deviations from this policy must be approved by Hieline in advance.
Equipment Issues
If any problems are encountered with the equipment during the rental period, you must notify Hieline immediately. Depending on the issue, Hieline may choose to repair or replace the equipment.
Return Responsibility
You are responsible for returning the rental items to Hieline or make arrangement for the return.
Late Returns
If rental items are not returned by the rental expiration date, the rental period will be automatically renewed, and rental fees will be charged to your account.
II. Financial Responsibility
Application of Rental Charges
No rental charges paid will be applied towards the purchase, repair, or replacement of the rental equipment.
Rental Payment
Rentals are due and payable at the time of reservation, unless other arrangements have been made in advance. Extended or “Long Term” rentals beyond a 4-week period will be due and charged at the beginning of the rental period.
Concealed Damage
Hieline reserves the right to charge you for any concealed damage that is revealed after the return of the equipment.
Loss or Theft
In the event of loss or theft of the equipment, the rental period will end on the day the loss is reported. You will be charged the retail price of the equipment.
III. Cancellation Policy
Cancellation Fee
For all orders, there is a 15% cancellation fee after the order is processed.
If the reservation is canceled on the day of delivery, the cancellation fee will be 50% of the rental fee.
No Refunds After Delivery
No refunds will be issued once the equipment is delivered.
Please read and understand these terms and conditions before entering into the Rental Agreement. If you have any questions or concerns, please contact us for clarification.