Warranty Information

Golden Technologies provides a 1-year limited warranty on the 3.5 Amp Charger, covering defects in materials and workmanship from the date of purchase. If any issues arise due to manufacturing defects during this period, Golden Technologies will repair or replace the charger at their discretion. Warranty service must be performed by an authorized Golden Technologies representative to ensure coverage.

Please note that the warranty does not cover damages resulting from misuse, accidental damage, unauthorized modifications, or failure to adhere to the product instructions. Any repair or modification carried out by an unauthorized person will void the warranty.

Hieline Mobility Return Policy

At Hieline Mobility, we are committed to ensuring you are happy with your purchase. Should you need to make a return, please review the following guidelines to ensure a smooth process:

• A 20% restocking fee applies to all returns.
• Return shipping costs are your responsibility, and the product must be in brand-new, unused condition and returned in its original packaging.
• All included accessories and components must be returned as well.
• Orders that are canceled after shipment will be processed as returns.
• Delivery and service fees are non-refundable.
• Mattresses, as well as custom-made items tailored to your specifications, are non-returnable.
• You must request a Return Authorization (RA) from Hieline Mobility within 30 days of receiving your item.
• Once your RA is issued, the item must be returned to the specified address within 15 days.
• Upon approval, refunds will be processed to your original payment method, less any restocking or shipping fees.
• Items delivered and assembled by a technician that have been accepted with a signed delivery slip are ineligible for return.

For questions or further assistance with returns, please contact a Hieline Mobility expert at 1-855-HIELINE. We’re here to help!