Here is how warranty coverage and repairs work on items purchased from Hieline. If you need help with a warranty claim or a repair, call us at 1-855-HIELINE and we will point you the right way.
Manufacturer warranty
All items sold by Hieline are warranted solely by the manufacturer or distributor. All items needing repair should be sent to the manufacturer or distributor directly for service. Hieline bears no liability if a manufacturer fails to provide warranty service.
Used equipment
Used equipment purchased from Hieline carries a 90-day warranty. If the equipment comes with batteries, the batteries carry a 30-day warranty.
Disclaimers
There is no implied warranty of merchantability or fitness for a particular purpose on any item sold by Hieline.
Hieline will not be responsible for any consequential or incidental damage resulting from the sale or use of any merchandise purchased from us. Hieline's liability is limited to the monetary value of the merchandise.
Need help with a repair or claim
Call 1-855-HIELINE (1-855-443-5463) or email care@hieline.com. We are open Monday to Friday, 10 AM to 6 PM CT, and Saturday, 11 AM to 4 PM CT. Our address is 720 F Ave, Ste 101, Plano, TX 75074.
