Policies

Low Price Guarantee

At Hieline, we are committed to offering the lowest prices on our products.

How it works

If you come across the same item at a lower price, simply notify us at the time of purchase or within 30 days of your purchase date. If we can verify the lower price in print, we will match it at the time of purchase and refund the difference within 30 days.

What we can and cannot match

We match prices from authorized internet dealers only. While we strive to offer competitive prices, we do not price match with unauthorized internet dealers such as Amazon and eBay.

Why we do it this way

We want to ensure that when you choose Hieline, you receive authentic products and exceptional support, advice, and service throughout the lifespan of your product.

Questions

Call 1-855-HIELINE (1-855-443-5463) or email care@hieline.com. We are open Monday to Friday, 10 AM to 6 PM CT, and Saturday, 11 AM to 4 PM CT.