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Comfort Embrace Cushion with ATI
ManufacturerComfort Company
ModelCOMFORT-EM-ATI
$414.00MSRP $530.00
Most items ship in 3 to 7 business days.
The Comfort Embrace with a moldable aluminum ATI insert under the foam, which a clinician bends to add positioning support. Zero-Elevation or Anti-Thrust, 10" to 24", with optional GlideWear.
Type
Foam with a moldable insert, adjustable positioning
The Embrace with a moldable insert for positioning that can be reshaped
Comfort's Embrace memory foam cushion with the ATI, an aluminum insert a clinician bends to add support where you need it, 10" to 24" wide.
Watch it in action
Positioning with the ATI
Built for real life
What stands out
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An insert that can be reshaped
The ATI is a lightweight aluminum insert under the cushion. A clinician bends its fingers to add support where the rider needs it, and can bend them again as needs change.
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Deep leg contours
Deep lateral and medial contours hold the thighs in line and promote postural alignment.
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Two layers of foam
A contoured molded base foam carries a layer of memory foam for comfort and skin protection.
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GlideWear when skin needs it
The GlideWear panel on top of the cover reduces friction and shear and lets moisture out. It is breathable and lightweight.
The Hieline Take
This is the Embrace with the ATI underneath it. The cushion is unchanged: memory foam on a contoured molded base, deep leg contours and tapered adductors, at about 2.1 lbs. at 16" x 16". The ATI adds an aluminum insert whose fingers a clinician bends to push support into the places the foam cannot reach, such as a pelvis that tilts to one side or knees that drift, and it can be reshaped as needs change. Choose it over the plain Embrace when a seating clinician will set the insert. Choose the M2 with ATI instead if the rider also needs a gel layer under the pelvis.
Straight talk
Is it right for you?
A good fit if you
need positioning support that can be shaped to you and reshaped later
want a lighter foam cushion than the M2
have a clinician or ATP who can adjust the insert
Look elsewhere if you
want to adjust the positioning yourself, because the ATI is set by a clinician
weigh more than the limit for your cushion width
want to try it and send it back, because a cushion is not returnable
Specifications
ManufacturerPermobil, Comfort Company brand
Cushion typeAdjustable skin protection and positioning
ConstructionContoured molded base foam with a layer of memory foam
InsertATI, a moldable aluminum insert under the cushion, inside the cover
Insert weight1.5 lbs. at 16" x 16"
StylesZero-Elevation or Anti-Thrust
Widths10" to 24" in 1" steps
Depths10" to 24" in 1" steps
Sizes offered146
Thickness, 16" x 14" and smallerZero-Elevation 3"; Anti-Thrust 3"
Thickness, 16" x 16" and largerZero-Elevation 4"; Anti-Thrust 3"
Weight capacity14" wide and under 200 lbs.; 16" wide 250 lbs.; 18" wide 300 lbs.; 20" wide 350 lbs.; 22" wide and wider 400 lbs.
Cushion weight2.1 lbs. at 16" x 16", without the insert
CoversComfort-Tek or Stretch-Air, each with or without a GlideWear panel; non-skid bottom with loop fasteners
In the boxCushion, cover, ATI insert, bending tool and operation manuals
HCPCS codesE2624 up to 21" wide; E2625 at 22" and wider
WarrantyCushion 5 years; cover 6 months
The Comfort Embrace Cushion with ATI is covered by Comfort Company's own limited warranty. The coverage we have on record is below.
Cushion5 years against manufacturing defects
Cover6 months
Not coveredWear from regular use, alterations to the product and damage from irregular use
The owner's manual is the full warranty
The owner's manual for this product has its own warranty section, and that section is the complete statement of what Comfort Company covers, for how long, and what falls outside the coverage. Read it before you file a claim. If anything on this page differs from the manual, go by the manual.
A cushion is a support surface that sits against the body, so once it ships it cannot be returned. Measure the seat of your wheelchair before you order and use the size steps above. The warranty is unaffected, so a defect is still covered.
If something goes wrong
Call us first at 1-855-HIELINE. We file the claim with Comfort Company for you and get the covered part sorted out rather than handing you a phone number.
The Adjustable Technology Insert for Positioning is a moldable aluminum insert that sits under the cushion, inside the cover. Its fingers are bent to add support where the rider needs it, for pelvic support, leg alignment or a tilted pelvis, and they can be bent again as needs change.
Who adjusts the ATI?
Permobil's manual says the ATI should only be adjusted by a clinician, ATP or certified technician. A bending tool comes in the box.
Does the metal insert matter for medical imaging?
Yes. The ATI is metal and shows up on X-ray and other imaging. Permobil advises moving the rider to another surface for those procedures.
Is this the Acta-Embrace?
Yes. Permobil now sells the Acta-Embrace cushion as the Embrace. The part numbers are the same, and the cover in Permobil's photographs still carries the Acta-Embrace name.
Zero-Elevation or Anti-Thrust?
Both are the Embrace on a different foam base. Permobil's Embrace page lists the Zero-Elevation at 3" thick up to 16" x 14" and 4" from 16" x 16", and the Anti-Thrust at 3" in every size. If you are replacing a Comfort cushion, choose the style you have now. If this is your first, your seating clinician can tell you which one you need.
Why do Permobil's documents give different thickness figures?
Permobil's product catalog prints the same thickness table for the Embrace as for the M2. The Embrace product page gives its own figures, and those are the ones we publish.
Comfort-Tek or Stretch-Air?
Comfort-Tek is the cover for fluid protection and it wipes clean. Stretch-Air is the cover for comfort and heat dissipation. Both have a non-skid bottom and loop fasteners, and both come at the same price.
What does GlideWear add?
A panel on top of the cover that reduces friction and shear on the skin and lets moisture out. The panel is not fluid resistant; the sides of the cover still are. It adds $35.
How do I choose the size?
Match the width and depth of your wheelchair seat. The Depth step only offers the depths Comfort makes at the width you picked.
Why do sizes 22" and wider cost more?
Comfort lists cushions 22" to 24" wide at a higher price. They are billed under HCPCS E2625 instead of E2624.
What is the weight limit?
It depends on the width: 200 lbs. at 14" and under, 250 lbs. at 16", 300 lbs. at 18", 350 lbs. at 20" and 400 lbs. at 22" and wider. Permobil's product page gives 400 lbs., which is the limit at 22" and wider. Permobil does not print a figure for 15", 17", 19" or 21".
How long is the warranty?
Permobil's Comfort Company warranty policy covers the cushion for 5 years and the cover for 6 months against manufacturing defects. The 2022 cushion manual and the 2020 ATI manual linked on this page say lifetime. The current warranty policy and Permobil's product page say 5 years, and that is the term we publish.
Can I return it?
No. A cushion is a support surface, so it cannot be returned once it ships. The warranty still applies to any defect.
Is Hieline an authorized Permobil supplier?
Yes. Hieline is a Permobil Authorized Supplier, and Permobil makes Comfort Company cushions.
Shipping is free on orders of $500 or more and $45 below that, to any address in the 48 continental states. Most items ship in 3 to 7 business days. No carrier quotes an exact date, so treat that as an estimate rather than a promise.
Standard shipping$45.00 at checkout
$45 to the 48 continental states, free on orders of $500 or more. Most items ship in 3 to 7 business days.
WarrantyComfort Company limited warranty
Included.What does this mean?
This section covers what the manufacturer warrants and for how long.
There is nothing to buy here. The full terms are in the Warranty & Return tab on this page.
Comfort Company limited warranty+$0.00
Included with this cushion at no charge. The full terms are in the Warranty & Return tab on this page.
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