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JAY Ion Cushion
ManufacturerSunrise Medical
ModelJAY-ION
$347.00MSRP $462.00
Most items ship in 3 to 7 business days.
A lightweight skin protection and positioning cushion: a dual layer foam base whose firmness is set by width, under a Visco memory foam top. Sizes from 14" to 24" wide.
Two foam layers and memory foam with the firmness set by width
The JAY Ion is a lightweight foam skin protection cushion with a Visco memory foam top, in 91 sizes from 14" to 24" wide.
Built for real life
What stands out
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Firmness matched to width
The dual layer foam base gets firmer as the cushion gets wider, because width tracks the user's weight. The lower layer gives structure and the upper layer comfort.
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Memory foam on top
A Visco memory foam top layer shapes to you and spreads your weight over a larger area for pressure reduction.
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Light and simple
At 3.5 lbs. in 18" X 18", with no fluid or air to check, the Ion keeps the chair light and the routine short.
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Two covers
A water resistant inner cover protects the foam. The Ionic+ outer cover is machine washable, has a 3DX spacer layer for airflow, and comes off by its handle.
The Hieline Take
The Ion is JAY's foam skin protection cushion, and its point is simplicity. There is no fluid, gel or air in it: a dual layer foam base sits under a Visco memory foam top, and JAY sets the foam's firmness by width, so a wider cushion for a heavier user is firmer without you choosing anything. At 3.5 lbs. in 18" X 18" it keeps the chair light, and the care is a wash of the cover. It comes in 91 sizes from 14" to 24" wide at a 4" height. If you need fluid under your seat bones, look at the Union or the J2 instead.
Straight talk
Is it right for you?
A good fit if you
want skin protection in a light cushion
want nothing to pump, knead or check
like the feel of memory foam
need a size from 14" to 24" wide
Look elsewhere if you
need fluid or air under your seat bones
need a lower seat height than a 4" cushion gives
weigh more than 300 lbs. and need a cushion under 22" wide
want to try it and send it back
Specifications
ManufacturerSunrise Medical, JAY brand
Cushion typeSkin protection and positioning
BaseDual layer foam, with the density set by cushion width
Top layerVisco memory foam
InsertNone; an all foam cushion
Height4"
Widths14" to 24"
Depths14" to 18" at 14" wide; 14" to 21" at 15"; 14" to 22" at 16"; 14" to 23" at 17"; 14" to 24" at 18"; 15" to 24" at 19" and 20"; 17" to 24" at 21" and 22"; 19" to 24" at 23" and 24"
Sizes offered91
Weight3.5 lbs. at 18" X 18"
Weight capacity14" to 21" wide 300 lbs.; 22" to 24" wide 500 lbs.
Inner coverDartex coated Lycra with a water resistant zipper and anti-wicking thread
Outer coverIonic+ silver thread stretch fabric over 3DX spacer fabric, with a handle and zipper flap
HCPCS codesE2607 at 14" to 21" wide; E2608 at 22" to 24"
The JAY Ion Cushion is covered by Sunrise Medical's own limited warranty. The coverage we have on record is below.
Cushion24 months against defects in materials and workmanship
Removable cover6 months
Not coveredPunctures, tears and burns
The owner's manual is the full warranty
The owner's manual for this product has its own warranty section, and that section is the complete statement of what Sunrise Medical covers, for how long, and what falls outside the coverage. Read it before you file a claim. If anything on this page differs from the manual, go by the manual.
A cushion is a support surface that sits against the body, so once it ships it cannot be returned. Measure before you order and use the size steps above. The warranty is unaffected, so a defect is still covered.
If something goes wrong
Call us first at 1-855-HIELINE. We file the claim with Sunrise Medical for you and get the covered part sorted out rather than handing you a phone number.
Who is the Ion for?
Sunrise Medical classes the Ion as a skin protection and positioning cushion, billed under HCPCS E2607 or E2608. It suits someone who needs skin protection in a light cushion with nothing to maintain. Sunrise recommends that a clinician experienced in seating decide whether it suits you.
Does it have gel or fluid in it?
No. The Ion is all foam: a dual layer foam base with a Visco memory foam top. There is no fluid, gel or air to check.
Why does the firmness depend on width?
JAY sets the density of the foam by cushion width, because a wider cushion usually carries a heavier user. You choose the width that matches your hips and the firmness comes with it.
Why would I want two outer covers?
So one can be washed while the other is on the cushion. Every Ion comes with one outer cover and the inner cover. The second cover costs $59.25 on our page, or $71.25 on 22" to 24" widths, the same as the cover bought on its own.
How do I choose the size?
Width is measured across the bottom of the cushion from outside edge to outside edge, and should match your hips when you sit. Depth is measured from the bottom rear edge to the front lower edge, and the cushion should reach to within 1" to 2" of the back of your knees. We list JAY's 91 standard sizes.
What is the weight limit?
300 lbs. on cushions 14" to 21" wide and 500 lbs. on cushions 22" to 24" wide, as the Ion owner's manual states. Sunrise's product page gives 330 lbs. for the narrower widths. We publish the lower figure.
Why do 22" to 24" widths cost more?
They carry the 500 lbs. rating and are billed under HCPCS E2608. They cost $87 more on our page.
How do I clean it?
Machine wash the outer cover in warm water and drip dry or tumble dry on low. Do not bleach, dry clean or autoclave it. Wipe the inner cover with warm soapy water and let it air dry. Wipe the foam base with a damp cloth and no soap, and never submerge it.
How long is the warranty?
Sunrise Medical warrants the cushion base for 24 months and the removable covers for 6 months against defects in materials and workmanship. Punctures, tears and burns are not covered.
Can I return it?
No. A cushion is a support surface, so it cannot be returned once it ships. The warranty still applies to any defect.
Shipping is free on orders of $500 or more and $45 below that, to any address in the 48 continental states. Most items ship in 3 to 7 business days. No carrier quotes an exact date, so treat that as an estimate rather than a promise.
Standard shipping$45.00 at checkout
$45 to the 48 continental states, free on orders of $500 or more. Most items ship in 3 to 7 business days.
WarrantySunrise Medical limited warranty
Included.What does this mean?
This section covers what the manufacturer warrants and for how long.
There is nothing to buy here. The full terms are in the Warranty & Return tab on this page.
Sunrise Medical limited warranty+$0.00
Included with this cushion at no charge. The full terms are in the Warranty & Return tab on this page.
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