Click to zoomJAY Zip Back
Sunrise's contoured back for children from 2 to 15 years old, 8" to 14" wide and 6" to 12" tall. Pick the width and height, and your order carries Sunrise's part number.
A contoured pediatric back 8" to 14" wide and 6" to 12" tall, with quick release hardware and an Ionic+ outer cover.
What stands out
The Zip back's shell wraps 1" at the 8" size and 2.5" at the 14" size, so a growing child gets a little more side support as they move up a size. Match the width to the chair's back canes first, then choose the lowest height that gives the trunk support your clinician wants, since a lower back leaves the arms freer to push. The outer cover washes in the machine, which matters on a child's chair.
Straight talk
Is it right for you?
A good fit if you
- are fitting a child from about 2 to 15 years old
- want a light contoured back with quick release hardware
- have back canes 8" to 15" wide
Look elsewhere if you
- weigh more than 165 lbs.
- need a back wider than 14", which the JAY J3 covers from 12" to 26"
- want to try it and send it back, because a back support is not returnable
The JAY Zip Back is covered by Sunrise Medical's own limited warranty. The coverage we have on record is below.
The owner's manual is the full warranty
The owner's manual for this product has its own warranty section, and that section is the complete statement of what Sunrise Medical covers, for how long, and what falls outside the coverage. Read it before you file a claim. If anything on this page differs from the manual, go by the manual.
Owner's manualThis product cannot be returned
A back support sits against the body, so once it ships it cannot be returned. Measure your back canes before you order and use the build steps above. The warranty is unaffected, so a defect is still covered.
If something goes wrong
Call us first at 1-855-HIELINE. We file the claim with Sunrise Medical for you and get the covered part sorted out rather than handing you a phone number.
Added at checkout.What does this mean?
This section is how your order reaches you.
Shipping is free on orders of $500 or more and $45 below that, to any address in the 48 continental states. Most items ship in 3 to 7 business days. No carrier quotes an exact date, so treat that as an estimate rather than a promise.
Included.What does this mean?
This section covers what the manufacturer warrants and for how long.
There is nothing to buy here. The full terms are in the Warranty & Return tab on this page.


